What We do at Arlington Orthopedics
Arlington Orthopedic Associates. P.A., provides services to the Fort Worth, Arlington, Mansfield, Dallas and surrounding areas. We specialize in sports medicine, orthopedic surgery, joint replacement and reconstruction, the care of bones, ligaments, tendons, muscles and nerves in adults and children. Additional services include physical medicine and rehabilitation as well as state-of-the art imaging and diagnostics services all at one convenient location.
Our physicians specialize in orthopedic surgery and the diagnosis and treatment of problems of the musculoskeletal system while some focus their expertise on specific areas of the body, providing specialized care to our patients.
Arlington Orthopedic Associates utilizes innovative technology and state-of-the art equipment to provide our patients with minimally invasive techniques and procedures allowing for a faster recovery with less discomfort and pain.
To Our Patients
Thank you for selecting Arlington Orthopedic Associates, P.A. for your orthopedic needs. Our mission is to take healthcare to the highest level by providing you and your family with the finest Orthopedic care possible. Arlington Orthopedic Associates combines the expertise of an assembled team of…
- Orthopedic Surgeons
- Sports Medicine Physicians
- Comprehensive Spinal Care Specialist
- Joint Replacement and Reconstruction Specialists
- Physical Medicine and Rehabilitation Specialists
- Exercise Therapists
- Pain Experts
- Open MRI
- MRI
- Detailed Extremity MRI
- Digital X-Ray
all at one convenient location.
General Information - Services
A brief list of our services.
Surgical and Non-Surgical Services
- Arthroscopic ACL Reconstruction
- Arthroscopic Rotator Cuff Repair
- Articular Cartilage Restorative Surgery
- Autologous Chondrocyte Implantation (ACI)
- Comprehensive Spine Care Including Minimally Invasive Spine Surgery
- Comprehensive Sports Medicine
- Computer-Assisted Knee Replacement Surgery
- Electromyography (EMG)
- Endoscopic Carpal Tunnel Release/Wrist Arthroscopy
- Meniscus Transplant
- Physical & Occupational Therapy
- Physical Medicine & Rehabilitation
- Updated Fracture Care
Imaging Services
- Open MRI
- MRI (1.5 Testla Magnet)
- Detailed Extremity MRI
- Digital X-ray
- Bone Density Scanner
Emergencies
If you have an injury that obviously requires emergency treatment please call 911 or proceed to the emergency room and request one of our doctors to be contacted. You may call our office number, 817-375-5200, 24 hours a day. After business hours and on weekends, your call will be forwarded to our answering service who will direct it to the doctor on call.
Telephone Calls
Our telephone policies are designed to allow our staff to care for our patients with a minimum of interruptions. Calls will be directed to the appropriate individual and returned in a timely manner. Routine telephone calls and questions are answered by our receptionist or orthopedic nurse/assistant. Our personnal are highly trained to answer many questions and concerns you may have. If necesary, they will return your call after reviewing your medical record and consulting with the doctor. We appreciate your understanding. Outside of regular business hours, our telephone is answered by our answering service and messages are transmitted to the doctor. Due to heavy call volume during eraly morning and late afternoon hours, we ask that you call between 11:00am and 3:00pm if possible.
Prescriptions and Refills
Prescriptions and refills are issued during office hours only. During evenings and weekends, it is difficult for the physician to determine if a prescription or refill is indicated when he does not have access to your medical record. The best method for refills is to have your pharmacist fax our office during regular business hours for authorization.
Fees
Our charges are based upon reasonable and customary fees for services provided. We will file a claim with your insurance carrier. However, you may be asked to make a deposit prior to having elective surgery performed. Surgical fees include the usual follow-up visits but do not include x-rays, casts, braces, wraps, etc. Our fee for an initial visit or a "new problem" of an established patient will be higher than that for a routine follow-up visit.
We will always be happy to discuss fees with you and an ESTIMATE of proposed fees for any procedure will be given when requested.
We sincerely want our patients to understand our charges and be satisfied that they are reasonable and equitable. Complete frankness on the part of both doctor and patient is the best guarantee of mutual understanding. Please speak with our receptionist if you have any questions.
Insurance
If you have insurance coverage, we will prepare and submit a standardized insurance claim form to your insurance company for services rendered during a hospitalization or emergency room treatment. However, RESPONSIBILITY FOR PAYMENT IS YOUR OBLIGATION REGARDLESS OF INSURANCE OR ANY OTHER CIRCUMSTANCES (SUCH AS LITIGATION) You will be asked to sign "benefits assignment portion" of the insurance claim form before the form is submitted. This authorization for the payment to be made directly to us must be signed or the bill paid in full prior to completion of the form. If overpayment occurs a refund will be made to you. Many insurance companies, including Medicare, have deductibles and percentage allowances, therefore, they do not cover the entire bill. An experienced financial counselor is available to help answer your questions.
Worker's Compensation
In all worker's compensation cases, the patient must be "verified" with the insurance carrier prior to treatment being rendered. Please inform us if you are seeking a "second opinion" with one of our doctors, or are changing from another doctor to one of the doctors in our group. Worker's compensation requires special forms to be filled out under these circumstances.
Worker's compensation patients will not be allowed to have more than two rescheduled or canceled appointments, without jeopardizing their off-work status.
Liability
Payments for services rendered is the responsibility of the individual who has received treatment, not the individual being sued. We do ask that your bill be paid promptly. Lawsuits oftern go on for a protracted period of time, liability action is not an acceptable reason for delaying payment.
Once you bill has been satisfied, we will fulfill our responsibilites in providing your attorneys with any medical information they might request. Occasionally, attorneys will request a "Medical Narrative". This is a comprehensive, detailed report that requires considerable preparation. There is an additional charge for this report.
Past Due Accounts
If you are having trouble with payment of your account please contact our business office, and we will make every effort to work with you. The sooner we are notified, the sooner we can find a solution. Please do not let your account become seriously past due before contacting the business office.
If your account does become more than 90 days past due, and we have not had any response from you to the statements you receive, we will be forced to take collection action. Our past experience tells us that this can be avoided almost always if you will contact the office.
Appointments
Patients are seen by appointment only. Appointment times are available five days a week, Monday through Friday. We do however, have a physician on call after hours and on weekends for emergencies.
Because emergencies are inevitable, delays do occur. A sincere attempt is made to adhere as close to the office schedule as possible. If we know a delay will occur in advance, we will make every attempt to contact you. We ask that you leave a telephone number when making an appointment. We also ask that you bring any recent x-rays or MRI films with you to your appointment.
Cancelling Appointments
If you are unable to keep a scheduled appointment please call and notify the office as soon as possible. This enables us to contact patients who may be on a waiting list for earlier appointments. Patients with a history (usually 2 instances) of failing to keep an appointment without calling are subject to dismissal from the office. Due to the high cost of operations of our MRI and Therapy Departments, you will be charged a no show fee if you fail to give a 24 hour notice prior to cancelling your MRI or PT appointment.
Miscellaneous
- Information will never be released to a third party without your written authorization. This does not apply to worker's compensation carriers to whom we are required by law to report.
- Please update your "information sheet" as changes occur. It is especially important for us to know any changes in telephone numbers or address.
- Please provide us with all information about your insurance coverage at the time of initial visit. If there is a change in your coverage at any time, let us know as soon as possible.
- Feel free to report to us any complaint you may have about our charges, services, or any inattention from any office personnel. We will do our best to correct the problem.
Above all, we are here to serve you with the finest orthopedic care possible. Please help us to help you.